When you make a reservation through the RiyadhLuxury website, you fully commit to and agree to all the booking conditions imposed by the accommodation provider, including cancellation and no-show policies, and any other conditions imposed on you during your stay or booking, including available services and/or products offered by the accommodation provider (additional terms and conditions specific to the designated accommodation provider may be available).
Late Arrival or No-Show:
- Guests can cancel up to 24 hours before check-in time to receive a full refund, and in this case, no deduction will be made from the customer.
- If the customer cancels after that, a deduction will be made for each night they have stayed.
Changes or Cancellations:
The cancellation policy varies between accommodations. All bookings are changeable or cancellable, and a full refund of the booking amount is available if cancelled 24 hours prior to check-in. Please note that certain bookings with specific rates or special offers may not be eligible for changes or cancellations.
Additionally, Riyadh Luxury accommodations impose additional charges for late check-outs. The reservation change or cancellation policy specific to each accommodation is available on the website’s accommodation information page or under “Booking Terms,” “Cancellation Policy,” or similar headings, as well as in the electronic booking confirmation and receipt. We recommend reviewing and familiarizing yourself with the cancellation and no-show policy of the accommodation before completing the booking.
Regardless of the accommodation’s cancellation or change policy, Riyadh Luxury retains certain cancellation charges if cancelled on the day of the reservation, as indicated on the website. Please ensure to review the details of the terms and conditions specific to the accommodation before making a booking.
If you wish to review, modify, or cancel your reservation, please refer to the electronic booking confirmation message and follow the instructions provided, or contact the Riyadh Luxury customer service team.
Riyadh Luxury makes every effort to ensure the availability and uninterrupted operation of the website and application, along with all associated services. However, it cannot guarantee continuous or uninterrupted operation.
Disclaimer of Warranties and Limitation of Liability:
Riyadh Luxury makes no warranties, whether expressed or implied, regarding the content of Riyadh Luxury’s website and reserves the right to disclaim all warranties to the extent permitted by applicable law. Your access and use of the software and other materials, or through Riyadh Luxury’s website, are at your own personal responsibility. Riyadh Luxury does not make any warranties regarding the accuracy or virus-free nature of such software.
To the extent permitted by applicable law, under no circumstances shall Riyadh Luxury, its licensed entities, suppliers, or service providers be liable for any direct, indirect, incidental, special, punitive, or consequential damages (including, but not limited to, loss of profits, lost savings, or revenue, or loss or damage to data or information) arising out of any means of communication by using or inability to use Riyadh Luxury’s website, whether based on breach of contract, tort, negligence, product liability, or otherwise, even if you have been advised of the possibility of such damages. This includes any information, products, or services obtained or through any communication on Riyadh Luxury’s website.